"Now that I have settled in at London Stock Exchange, I would like to personally thank you and ICOBUS as a company. Working with you and all the members of staff have made this a really smooth process, starting with the lady on reception who picks up the phone within three rings and is always so polite when speaking to you. As I have mainly dealt with yourself, I would just like to say, you are the most proficient, polite and understanding recruiter I have ever encountered. Nothing was ever too much of an effort and your communication skills are second to none. You always made the effort to call back and relay exactly what the situation was. You went over and above in securing me this position, and for this I'd say you are a pleasure to deal with and would recommend anyone who would consider using an agency, to please contact you."